Frequently asked Questions

Q. What are your fees and what do I apply for?

A. Costs vary significantly and it is not possible to give an accurate estimate without doing a full assessment.

 

People often don't realise, but asking us, "How much are your fees and what do I apply for?", is like asking us, "How much does it cost to buy a house or a car, or travel overseas?" because the range is so vast.

Everyone's situation is different and depending advice will depend on your set of circumstances and your personal goals that you want to achieve.

The key aspects we need to identify first and foremost before we can provide an accurate answer is:

  • What are you eligible for and what are your options?

  • What if you have no options, what then?

  • If you have more than one option, what are the differences in cost, time and processes?

  • Are there any potential risks or complex issues that may cause your application to fail?

Our estimates are provided on a case by case basis and in writing after a consultation and assessment has taken place.

 

Visas and citizenship applications can vary in cost from $405 to $7,715 or higher! Here is a general guide to some of our professional service fees.

Q. Are you able to help with my visa or citizenship matter?

A. Yes, only Registered Migration Agents (RMA) or exempt person are legally allowed to give migration advice and assistance.

 

Q. Do I have to have a migration agent to do it for me?

A. The short answer is no, this is a personal choice and preference. It can be compared to doing tax returns. Although it's not compulsory to use a registered tax agent or accountant, we mostly engage agents because we know they are trained in Australian Taxation Law and their role is to act in our best interests and to ensure we are meeting all our legal obligations.

Q. What's the benefit in me getting an agent to do my application for me?

A. The short answer is, to have a much greater chance of having your application approved, rather than being refused.

Migration law is arguably the most complex law in Australia and changes more than any other law. Putting together applications requires an in-depth understanding of the Migration & Citizenship Acts and experience of how the processes work. Lodging applications that have holes or gaps can lead to delayed outcomes or worse, a decision to refuse your application.  

 

As RMAs we are skilled in the this area of law and we are able to decide quickly whether an application meets all the requirements before lodging applications. From experience, we can also eliminate potential problems from the start or quickly address unforeseeable problems that can arise during the process. 

Some reasons our clients have told us why they decided to engage our services was because of:

  • Word of mouth

  • Our reputation and success rate

  • No time

  • Lack of knowledge and understanding

  • Inexperience

  • Risk factors

  • Stress

  • Peace of mind

Q. How do I get assistance from Morunga Migration with my visa or citizenship matter?

A. We start with a consultation first and foremost to assess your situation. We then assess the prospects of success and whether we are able to take on the case based on a variety of factors. Sometimes, we may refer you to another reputable registered migration agent if we at capacity or if it's an application that needs specialised assistance of another area of immigration law that we don't practice.

Q. How do I have a consultation if I live interstate?

A. Thanks to technology, consultations are usually done via video call eg Zoom Video calls, Facebook Messenger, Teams, Skype, Face Time or by phone.

Q. How long does it take to prepare an application?

A. Preparation of applications can take anywhere from 2 days to 8 weeks depending on how quickly we receive all necessary information and documents.

Q. Can you check my application if I prepare it myself?

A. Unfortunately, it is against our policy due to professional liability, implications and risks involved.

Q. Can you guarantee that my application will be successful?

A. The Department of Home Affairs assess and decide the outcome of all visa and citizenship applications. However, we are able to give a good indication of the prospects of success and whether we foresee any potential risks that may hinder your application from being approved. 

 

Q. Can I get a refund if my application is refused?

A. Unfortunately, in most circumstances, once an application is lodged there are no refunds.

Q. What if I'm not good with technology and computers?

A. We have a multitude of solutions and experience in helping our clients who are not tech savvy or don't have easy access to the right equipment. 

Q. I have criminal convictions. What are my chances of success?

A. Over the years, we have successfully applied for and been granted numerous visas and citizenship for our clients who are in this situation. The key issue is to have a thorough assessment done first and assess the level of risk and what can be done to address these risks. In rare cases, we have advised it would be too risky to lodge an application. 

For further information you ca go to both my Morunga Migration Facebook pages (one is private and one is public) which have a variety of videos and posts I made especially for fellow New Zealanders to understand the basics of how migration works for us in Australia. 

Citizenship & Migration Law are incredibly complex areas of law and we cannot stress enough how important it is to be correctly informed and advised.

 

SOUTH AUSTRALIA

17 Ormerod Street

Naracoorte

SA 5271

SOUTH AUSTRALIA (Virtual Office)

271 Flinders Street

Adelaide

SA 5000

QUEENSLAND (Virtual Office)

Westfield Chermside

Level 2, 395 Hamilton Road

CHERMSIDE CENTRE

QLD 4032 

NEW SOUTH WALES (Virtual Office)

3/55 Pyrmont Bridge Road

Pyrmont 

NSW 2009


 

POSTAL ADDRESS:

 

MORUNGA MIGRATION

P.O. Box 1210

Naracoorte

SA 5271

Australia

 

 

info@morungamigration.com.au

Mob: +61 404 109 112

Mob: +61 433 485 556

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MARN: 1797713

 

Member of the Migration Institute of Australia: 17820

 

Code of Conduct

Consumer Guide

Ethical Framework

 

 

 

 

 

 

    17820     

As a registered migration agent, Māori living in Australia, and dual citizen of both New Zealand and Australia,

I acknowledge and pay my respects first and foremost, to the Traditional Owners both past and present, of this land.

© 2017 by Erina Morunga

Registered Migration Agent

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